PCO & taxi driver accident management

Every day off the road costs you fares. If another driver hit your PCO car or taxi, our PCO accident management with EDGE Accident Management gets you a like-for-like licensed hire vehicle and your car repaired, with no excess to pay.

No excess to pay
Like-for-like licensed hire vehicle
24/7 support, 365 days a year
Nationwide across England and Wales

What you get on a non-fault claim

EDGE Accident Management specialises in claims for licensed drivers, and these are the benefits it sets out for PCO and taxi drivers who weren't to blame.

Machine polishing a car roof in a body shop

A like-for-like replacement

A PCO-compliant licensed hire vehicle from EDGE's fleet, so you can carry on taking bookings while your own car is off the road.

No excess

On a non-fault claim, you don't pay your own policy excess.

Your no-claims bonus protected

A claim you didn't cause shouldn't cost you the discount you've built up.

Specialist solicitors

If you were injured, EDGE can put you in touch with solicitors who work with taxi and private hire drivers.

Support at any hour

The EDGE line runs 24 hours a day, 365 days a year, which suits drivers who work nights and weekends.

Painter spraying a masked rear bumper in the booth

Why the replacement vehicle matters

A standard replacement car from an insurer isn't licensed for private hire, so it keeps you mobile but it doesn't keep you earning. A like-for-like licensed hire vehicle lets you log back on to your apps or your rank and keep working until your own car is fixed. EDGE deals with the at-fault driver's insurer on your behalf. That leaves you to drive, and leaves us to get the repair done.

What to have ready when you call

The claim moves faster when the basics are to hand on the first call. Missing something on that list? Call anyway. We'll tell you what's needed and what can follow later.
  • The other driver's name, registration and insurance details, if you have them
  • The date, time and place of the accident
  • Photos of both cars and the damage, taken at the scene if it was safe
  • Your PCO or taxi licence details and your vehicle registration
  • Contact details for any witnesses or passengers
Car body inside a professional spray booth

How it works

Start your claim.

Use the claim form on the EDGE Accident Management page, or call us on 0207 060 3666 and we'll start it with you.

Get back on the road.

EDGE arranges your like-for-like licensed hire vehicle.

Repair at Crown Road.

Your car comes to our Enfield workshop. Wheel and bodywork damage is repaired in-house, from kerbed and buckled wheels to scuffed panels.

Back in your own car.

When the repair is finished, we let you know and you go back to work in the car you know.

PCO claim questions

Yes. Uber, Bolt and other app-based drivers in London hold a PCO licence, so they can use it. The accident must have been the other driver's fault, and your car must be licensed for private hire.

Can Uber or private hire drivers use this?

Yes. Uber, Bolt and other app-based drivers in London hold a PCO licence, so they can use it. The accident must have been the other driver's fault, and your car must be licensed for private hire.

Do I need to be at the scene to claim?

Call us as soon as you can and we'll walk you through what to do.

What if the accident was partly my fault?

This service is for non-fault claims. If liability isn't clear, call us with the details and we'll tell you whether EDGE can take the claim on.

Is this available outside London?

EDGE's service covers England and Wales. The repair itself takes place at our Enfield workshop. See all FAQs

Back on the road sooner

Start your claim online with EDGE at any hour, or call the workshop and we'll set it moving with you. Or call 0207 060 3666 Unit 1, 38 Crown Road, Enfield, EN1 1TH · Mon-Fri 8am-6pm · Sat 8am-1pm
Machine polishing a repaired red panel back to a gloss finish

Get a free photo quote

Address
Unit 1, 38 Crown Road
Enfield
EN1 1TH

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