How to fix car scratches

How you fix a scratch depends on how deep it goes. Run a fingernail across it: if the nail does not catch, you can usually polish it out, and if it catches, the paint needs repairing.

The fingernail test

Wash and dry the area first, because dirt can look like a scratch. Then drag a fingernail lightly across the mark at a right angle.
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Light scratches

Light scratches

Marks in the clear coat can often be polished out with a fine compound and a soft cloth. Work in small circles with light pressure, wipe clean and check in daylight. Stop if the mark has not faded after a few passes, as heavy rubbing thins the lacquer around it. If a fingernail catches, the colour layer is damaged and polish alone will not fix it. The area needs filling where it is deep, then repainting in the right colour and lacquering so it blends into the panel. Exposed metal can rust, and rust spreads under the paint around the scratch. These need primer, colour and lacquer, so do not leave them for long.

What about touch-up pens?

They can hide small chips and fine scratches. They rarely match the paint or the finish exactly, so a larger scratch looks patchy, and a pen cannot level a groove in the panel. We colour-match to your paint code, so the repaired area blends into the rest of the panel. Minor bodywork at our workshop is done within 24 hours. Painted bodywork repairs carry a 12-month guarantee, subject to aftercare.
  • Wash and dry the panel, then run the fingernail test.
  • Find your paint code, usually on a plate in the door shut or under the bonnet.
  • Photograph the scratch in daylight, from a step back and close up.
  • Check whether the damage sits on a panel edge or body line, which is harder to blend.
  • Send the photos to us if the nail catches.
What about touch-up pens?

Quick answers

Can all scratches be repaired?
Most can. Very deep scratches may need the whole panel repainted, and we will tell you from your photo.
How long does it take?
Minor repairs at our workshop are done within 24 hours. Larger jobs take longer, and we confirm the timing with your quote.
Is there a guarantee?
Painted bodywork repairs carry a 12-month guarantee, subject to aftercare. We give you the aftercare steps when the car is ready.
Will it match my paint?
Yes. We colour-match to your car's paint code, and the repair is finished with lacquer so it blends into the surrounding panel.

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